All returns should accompany a Returns Goods Authorization provided by one of our customer service representatives. Please email firstname.lastname@example.org to initiate a return.
You may return your purchase for any reason within 30 days of delivery. A 20% restocking charge will be assessed for all returns past 30 days. You may not return any purchases past 90 days from delivery.
In the rare case of a missing or defective part, a replacement will be offered at no additional charge.
Refund will be issued within five (5) business days of receipt. All returns should be in original condition (not installed) and in new condition.
Shipping is free in the continental United States (48 States). Orders are shipped within 24 hours via Standard Ground and please allow 2-3 business days to receive your order. Faster shipping options are also available and you may select it during checkout.
You may cancel an order any time prior to shipping for a full refund. Once your order is shipped we can only process a refund after having the item back at our warehouse. Please refer to returns policy to request a Returns Goods Authorization.
Parts (Excludes Power Module) and Finish
All parts (excludes Power Module) and finishes of this Northstar Decor® Garbage Disposal Air Switches are warranted to the original consumer purchaser to be free from defects in material and workmanship,
for 10 years to the residential users (as long as the original consumer purchaser owns the home in which the Garbage Disposal Air Switch was first installed)
for 5 years to the commercial users
from the date of purchase.
Power Module of this Northstar Decor® Garbage Disposal Air Switch is warranted to the original consumer purchaser to be free from defects in material and workmanship
for 5 years to the residential users (as long as the original consumer purchaser owns the home in which the Garbage Disposal Air Switch was first installed)
for 1 years to the commercial users
from the date of purchase.
What is Covered?
Northstar Decor will replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workmanship under normal installation, use and service.
If replacement is not practical, Northstar Decor may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.
What Is Not Covered?
Any damages or labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty.
Northstar Decor shall not be liable for any damage to the Garbage Disposal Air Switch resulting from reasonable wear and tear, misuse, abuse, neglect or improper or incorrectly performed installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions.
Northstar Decor recommends that you use only genuine Northstar Decor® replacement parts.
The information provided by us is for general, indicative purposes only. Although every effort is made to ensure the reliability of the information contained, it shall not constitute as a warranty, either expressed or implied with regards to the accuracy and adequacy of any information stated herein.
How to obtain Warranty
A warranty claim may be made and replacement parts may be obtained by,
Mailing: 14622 Ventura Blvd # 401, Sherman Oaks, CA 91403
Calling: (877) 326-0028